TH77 Privacy Policy – Malaysia Member Data Protection

This Privacy Policy explains how TH77 ("we", "our platform") collects, uses, stores, and protects your personal information ("Member", "user", "you") when you use our online betting platform at th77-jit.com.

We understand that entrusting your personal information to any online platform is a decision that should not be taken lightly. That is why TH77 building a robust data protection system and writing this Privacy Policy in plain, clear English — so you truly understand what happens with your information, rather than just clicking "Agree" on a document you never read.

This Privacy Policy applies to all registered TH77 members, website visitors, and anyone who interacts with our platform in any capacity. It covers all services offered through th77-jit.com, including Sports Betting, online casino, live baccarat, e-sports, and all other platform features.

TH77 collects two main categories of information: information you provide directly, and information collected automatically when you use our platform.

Information You Provide Directly:

• Registration information: Your full name, Malaysian phone number, email address, and the password you choose when creating your account.
• Identity verification information: Copies of identification documents (MyKad), bank statements or other documentation requested for account verification or withdrawal purposes.
• Financial information: Details of payment methods used, including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX accounts via Maybank2u or CIMB Clicks, and other available local banking methods.
• Communications: Records of your conversations with the TH77 support team via live chat, email or WhatsApp.

Automatically Collected Information:

• Usage data: Pages visited, games played, bets placed, session duration, and interaction patterns on the platform.
• Technical data: IP address, browser type, operating system, device type, and network information.
• Location data: General location information based on IP address for geographical eligibility verification purposes.
• Cookie data: Session cookies, preference cookies, and analytics cookies that help us understand how the platform is used.

Your personal information is collected by TH77 through the following channels:

• Registration form: When you register a new account at TH77, you directly provide the basic information required to create an account.
• Deposit and withdrawal process: When you carry out financial transactions on the platform, the relevant transaction details are recorded automatically.
• Platform interactions: Every action you take on the platform — from clicking a button to placing a bet — is recorded by our logging system for security and user experience improvement purposes.
• Support communications: When you contact our support team TH77, those conversations are retained for quality control and documentation purposes.
• Cookie technology: Your web browser receives cookies from the server TH77 that help us identify your session and store your preferences.
• Third-party payment providers: Payment processors we work with may share transaction verification details with us to ensure that deposits and withdrawals are processed correctly.

TH77 uses the personal information collected solely for legitimate purposes directly related to the services we offer. The following is a full list of the purposes for which your data is used:

TH77 will not use your personal data for third-party marketing purposes, sell user profiles to advertisers, or make automated decisions that significantly affect you without human intervention.

TH77 does not sell, rent or disclose your personal information to third parties for marketing purposes. However, in operating the platform, we may need to share certain data with the following parties under limited and controlled circumstances:

Payment Processors: Local Malaysian payment service providers we work with — such as the FPX platform, Touch 'n Go eWallet and others — receive the information needed to process your transactions. All payment processors are subject to their own privacy policies and comply with security standards set by Bank Negara Malaysia.

Game Software Provider: Game providers such as Pragmatic Play, PG Soft, and Live Casino providers may receive game session data necessary to run the games correctly. This does not include your full identity information or financial details.

Competent Authority: TH77 may be required to disclose certain information to Malaysian government authorities or law enforcement when lawfully requested through a court order or valid legal directive.

Technical Partners: IT infrastructure service providers, server hosting companies and cybersecurity firms we work with may have technical access to data stored on our servers. All of these technical partners are bound by strict confidentiality agreements and may only use such data for specified technical purposes.

TH77 invests seriously in data security. The technical and organisational measures we use to protect your personal data are as follows:

• 256-bit SSL Encryption: All communications between your browser and TH77's servers are fully encrypted using the latest TLS protocol, ensuring your data cannot be intercepted in transit.
• Data encryption at rest: Sensitive data stored in our databases — including financial information and identity documents — is encrypted using industry-standard encryption algorithms.
• Two-factor authentication (2FA): We offer 2FA for all member accounts and enforce it as mandatory for all staff access to internal systems containing member data.
• Continuous security monitoring: Intrusion detection systems (IDS) and security log monitoring operate around the clock to detect any suspicious activity.
• Internal access controls: Only TH77 staff who require access to member personal data to perform their assigned duties are granted access. This access is strictly categorised and monitored.
• Regular security audits: The TH77 platform undergoes regular penetration testing and security audits conducted by independent security experts.

Website TH77 uses cookies and similar tracking technologies to provide you with a better user experience and to understand how our platform is being used.

Types of Cookies We Use:

• Session cookies: A temporary cookie that keeps you logged in during an active session. This cookie is automatically deleted when you close your browser.
• Preference cookies: Saving your preferences such as interface language and display settings so you do not have to reconfigure them each time you log in.
• Security cookies: Helps identify valid sessions and prevent security attacks such as CSRF (cross-site request forgery).
• Analytics cookies: Collects aggregated data on how visitors use the platform to help us improve the overall user experience. This data is not linked to any individual's identity.

You can manage or delete cookies through your browser settings. However, disabling or blocking certain cookies may affect some features of the TH77 such as staying logged in automatically.

TH77 retains your personal information for as long as your account is active or as long as necessary to provide services to you. Below is our more detailed data retention policy:

• Active account data: Retained for as long as the account remains active. This information is necessary for account management, transaction processing and customer support.
• Financial transaction data: Retained for a minimum of 7 years from the transaction date to comply with Malaysia's accounting and anti-money laundering legal requirements.
• Identity verification documents: Retained for a minimum of 5 years after account closure or after the last withdrawal, whichever is later, to satisfy KYC legal requirements.
• Support communication logs: Retained for 2 years from the date of communication for reference and quality control purposes.
• Cookie and analytics data: Session data is deleted when the session ends. Aggregated analytics data may be retained longer in a form that cannot be used to identify any individual.

Once the retention period expires or upon your request for data deletion (subject to legal obligations), TH77 will securely delete or anonymise your data so that it can no longer be linked to your identity.

All member data TH77 stored on servers located in regions with adequate data protection standards. TH77 does not transfer the personal data of Malaysian members to countries that do not offer an equivalent level of data protection, except under strict controls.

As a member TH77, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

• Right of Access: You have the right to request a copy of the personal information we hold about you. Such requests will be processed within 14 business days.
• Right to Rectification: If the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
• Right to Erasure: Under certain circumstances, you have the right to request that we delete your personal data (the "right to be forgotten"). This right is subject to legal obligations that require us to retain such data.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances — for example, while you are disputing the accuracy of that data.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes, or where such processing is based on our legitimate interests.
• Right to Data Portability: You have the right to receive a copy of the personal data you have provided to us in a structured, machine-readable format, and to transfer it to another party if required.
• Right to Withdraw Consent: If our processing of your data is based on your consent, you have the right to withdraw that consent at any time without affecting the validity of any processing that took place prior to withdrawal.

To exercise any of the rights above, please contact the support team TH77 via email at support@th77-jit.com stating the right you wish to exercise and including your account number for verification. We will process your request within a reasonable timeframe and notify you of the action taken.

Platform TH77 is intended strictly for individuals aged 18 and above. We do not knowingly or intentionally collect personal information from minors.

If you believe that someone under the age of 18 has registered an account at TH77, please notify us immediately via support@th77-jit.com. We will take immediate action to investigate and close the account if the owner is found to be underage, and will delete all associated personal data.

TH77 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or how we operate. When significant changes are made, we will notify you via:

• An email notification sent to the address you registered with TH77.
• A pop-up notification upon your next login to the platform.
• An announcement on the th77-jit.com homepage.

Changes to the Privacy Policy will take effect 14 days after notification is given, unless stated otherwise. Continued use of the platform TH77 after the effective date will be considered acceptance of the updated policy.

The "Updated" date shown at the top of this page always reflects the latest date this document was modified. We encourage you to review this page periodically to stay informed about how TH77 manage your personal data.

If you have any questions, concerns or requests regarding this Privacy Policy or how TH77 manage your personal data, please reach us via:

• Privacy Email: support@th77-jit.com (please state "Data Privacy Enquiry" in the email subject line)
• Live Chat: Available on platform TH77 24 hours a day, 7 days a week
• WhatsApp: Check the latest figures when you log in to your account

For formal requests relating to personal data rights — such as access, rectification, or deletion — please submit a written request by email, including your account number and a clear description of your request. We will respond within 14 working days.

We value the trust you place in TH77 and are committed to managing your personal data with full responsibility, transparency and respect for your privacy as a valued member.